Report an Incident

Introduction

This page explains how anyone in the campus community can report a cybersecurity incident, which can involve one or more of the following types:

Potential unauthorized disclosure or alteration of:
- University data that is not routinely made available to the general public; for example, employee evaluations
- Data that the university is legally or contractually bound to protect, such as social security numbers, credit card numbers, or certain research data
Loss or theft of computers, electronic storage devices or media containing any of the following:
- University data that is not routinely made available to the general public
- Data that the university is legally or contractually bound to protect
Inappropriate content on a university web page, whether accessed directly or via pop-up:
- Advertising for a non-educational commercial product; for example, an online pharmacy
- Pornographic material
Distribution of viruses or malicious software from a device or computer on the university network
Criminal activity; see Reporting Criminal Activity at the end of this page for details.

To report an incident, gather the following information and send it in an email to abuse@ncsu.edu or call the NC State Help Desk at (919) 515-4357:

Type of incident (select from above list)
Your name
Your email address
Your phone number
Your department
Date and time of the incident
General description of event with the following information, if applicable::
- Computer name
- IP address of each computer involved
- Logs from each computer involved

The following list provides instructions for how to report each type of criminal activity:

Call the campus police department to report theft of any kind at (919) 515-3000.
Contact the university’s Security and Compliance Cybersecurity Operations (S&C CyberSecOps) team for assistance with connecting to outside groups where appropriate (FBI, SBI, and other external law enforcement agencies).